Returns & Exchanges

WHAT IS SOFTOUCH'S RETURN POLICY?

For any product other than underwear, returns are accepted within 60 days of you receiving the product if they are unwashed and in the original condition you received them.

For sanitary reasons, we unfortunately can't accept exchanges or returns on underwear, unless the product is damaged. 

However, if you ordered the wrong size, please contact us and we will do our best to help remedy the situation.

Email us at hello@mysoftouch.com and include your order number to start the process.